This document establishes the legal framework for interaction between users and the buddybet1.com platform. Account registration constitutes full acceptance of the stated terms. It is recommended to carefully review all provisions of the agreement before using the service.
1. General Provisions
The platform operates under a license issued by an authorized regulatory body in the field of remote gambling. The operator ensures compliance with applicable legislation and international online gambling industry standards.
Use of the service is permitted exclusively for entertainment purposes. The platform is not a source of income and does not guarantee profit from participation in games or placing bets.
2. User Requirements
Registration on the platform is permitted for individuals meeting the following criteria:
- Having reached the age of eighteen or other age of majority established by the legislation of the country of residence
- Full legal capacity to perform legally significant actions
- Absence of restrictions on participation in gambling imposed by court or other authorized bodies
- Residence in a jurisdiction not included in the list of restricted territories
Additional restrictions apply to gambling industry employees, professional athletes regarding bets on their own sport, as well as individuals voluntarily included in self-exclusion registers.
3. Account Registration
The registration procedure involves providing accurate personal data: full name in accordance with the identity document, date of birth, actual residence address, phone number and email address.
Each user is permitted to create only one account. Discovery of multiple accounts belonging to one person results in blocking of all related profiles and cancellation of corresponding bonuses and winnings.
The user is responsible for maintaining account credentials and undertakes to immediately notify the support service of any suspicions of unauthorized access to the account.
4. Identity Verification
In accordance with regulatory requirements, the platform conducts user identity verification. The standard document package includes:
- Identity document — passport, national identification card or driver's license with photograph
- Proof of residence address — utility bill, bank statement or official letter from a government body, dated no earlier than three months
- Proof of payment method ownership — when necessary
Document review period is up to seventy-two hours. Until verification is completed, withdrawal operations are suspended.
5. Financial Operations
Account deposits are made through payment methods presented in the corresponding section of the personal account. Minimum and maximum deposit amounts are determined individually for each method.
Withdrawals are made to the payment instrument used for depositing. If the original method cannot be used, an alternative payment method is agreed upon.
Withdrawal request processing times:
- Electronic payment systems — up to twenty-four hours
- Bank cards — three to seven business days
- Cryptocurrency transfers — up to twenty-four hours
- Bank transfers — up to seven business days
6. Bonus Policy
Bonus offers are provided in accordance with the terms of specific promotions. Standard parameters include wagering requirements, validity periods, betting limits and the list of eligible games.
Activating a bonus means accepting its terms. Violation of wagering rules results in cancellation of the bonus and related winnings. Users may decline a bonus offer before activation.
7. Prohibited Actions
The following actions are prohibited on the platform:
- Creating multiple accounts
- Using payment methods belonging to third parties
- Using software to automate the gaming process
- Exploiting technical errors and system vulnerabilities
- Collusion with other users to gain an advantage
- Conducting operations related to money laundering
- Providing knowingly false information or forged documents
Detection of violations results in account blocking and confiscation of balance funds. In cases provided by law, information is transferred to law enforcement agencies.
8. Operator Obligations
The operator guarantees:
- Fair gaming process ensured by a certified random number generator
- Personal data protection in accordance with the privacy policy
- Timely payment of winnings when the user complies with agreement terms
- Support service availability for resolving arising issues
The operator is not liable for temporary service unavailability due to technical maintenance or force majeure circumstances.
9. Dispute Resolution
User claims are reviewed in the established procedure. Initial inquiries are directed to the support service. If the result is unsatisfactory, an escalation procedure to client department management is provided.
After exhausting internal mechanisms, the user may contact an independent arbitrator or the regulatory body that issued the operator's license.
10. Changes to Terms
The operator reserves the right to make changes to this agreement. Notification of significant changes is published on the website and sent to registered users no less than fourteen days before coming into effect.
Continued use of the platform after the specified date constitutes acceptance of the updated terms. If you disagree with the changes, you may close your account and withdraw your remaining balance.
11. Termination of Agreement
Users may initiate account closure at any time by contacting the support service. Before closing, it is necessary to withdraw the available balance and complete participation in active bonus programs.
The operator may terminate the agreement unilaterally upon detection of violations of these terms or legal requirements.